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Payment is required 48 hours' in advance of every appointment booking. 

Your appointments are very important to me and I will do everything possible to make the process easy for you to book at a time that suits you.  

Please bear in mind that if you forget or cancel your appointment without giving enough notice, an opportunity to offer that appointment time to another client is missed.

Therefore, I operate a 48 hours' cancellation policy. If you cancel an appointment over 48 hours' in advance, you will not be charged for the missed session. If you cancel after that, or if you cannot attend, you will still need to pay for the appointment. 

The only exception to this being if a genuine emergency has prevented you from attending. In such circumstances,  each cancellation will be considered on its facts.